Allerto · Voice AI API and custom voice agents

Voice for your products and your processes

The same infrastructure that answers calls for Italian property managers every day, open to any business.

Integrate it through the API, or let us build the agent for your use case, together with you.

Allerto Platform

Phone numbers, voice agents and connections to your systems. Natural Italian voice, data in Europe.

Read the API docs

Three ways to use the platform

Choose how much you build yourselves and how much you hand over to us. The method stays the same.

How an agent works

Every agent follows the same path: it takes the call, understands, acts in your systems and hands you the outcome.

01

Answers

On a dedicated number or on yours, inbound and outbound.

02

Understands

Follows your instructions and looks up your information to give a real answer.

03

Acts

Calls your systems during the conversation: opens a ticket, books a slot, updates the CRM.

04

Reports back

Transcript, summary and outcome reach you via webhook or straight into your software.

API

An agent in a few lines

Define what the agent should do and which tools it can use. The platform takes care of the rest.

Read the documentation

// Illustrative example: see the documentation for the real syntax
POST /v1/agents
{
  "name": "Payment reminders",
  "voice": "it-IT",
  "instructions": "Remind the customer of the overdue instalment and record the promised date.",
  "tools": [
    { "name": "record_promise", "url": "https://crm.example/api/promises" }
  ],
  "webhook": "https://crm.example/allerto/outcomes"
}

Indicative structure. Endpoints and fields are in the official documentation.

Custom agents we build

Any repetitive conversation with clear rules and an outcome to record can become an agent.

  • Collections

    Payment reminders

    Reminds people of a due date with the right tone, records the promised date and updates your system.

  • Scheduling

    Bookings and calendars

    Books, moves and confirms appointments against real availability. Calls back whoever has not confirmed.

  • Support

    Requests and tickets

    Collects the problem, opens the ticket in your system and keeps the customer updated.

  • Outreach

    Notices and reminders

    Outbound calls for notices and confirmations, with the answer recorded.

We build and run the agent. You bring it to your customers.

The partner program is for software vendors, software houses and agencies that want to offer a voice agent without building voice and telephony from scratch.

We support you through the integration and your first customers, on terms designed for resale.

Become a partner

In production

The platform already answers calls every day for Italian property management firms.

Italian, for real

Street names, accents, idioms. Agents designed for people calling in Italy.

Data in Europe

GDPR-compliant processing on European servers, with clearly defined roles.

One point of contact

A person who knows your process and who you can call.

The two L's in Allerto are two Lucas.

Allerto is an Italian technology startup. The person who answers your questions is the person who writes the code.

Luca Spagnolo

Luca Spagnolo

Founder · builds the platform

Founder of Allerto. Designs and develops the platform end to end, from the voice agent to the API and the integrations.

LinkedIn
Luca Galli

Luca Galli

Sales executive · customers and partners

Follows every customer and partner from the first contact, through onboarding and beyond.

LinkedIn

Which conversation would you hand to an agent?

Tell us about the process, or start from the API. We'll get back to you within a day.