Voice for your products and your processes
The same infrastructure that answers calls for Italian property managers every day, open to any business.
Integrate it through the API, or let us build the agent for your use case, together with you.
Allerto Platform
Phone numbers, voice agents and connections to your systems. Natural Italian voice, data in Europe.
Read the API docsThree ways to use the platform
Choose how much you build yourselves and how much you hand over to us. The method stays the same.
Voice API
Create agents, assign numbers and receive call outcomes in your systems. You write the code, we run voice and telephony.
Custom agents
We start from one of your processes and build the agent with you: rules, integrations, testing and improvement over time.
Partners and white label
Software houses, agencies and integrators bring voice agents to their customers under their own brand. The customer stays yours.
How an agent works
Every agent follows the same path: it takes the call, understands, acts in your systems and hands you the outcome.
Answers
On a dedicated number or on yours, inbound and outbound.
Understands
Follows your instructions and looks up your information to give a real answer.
Acts
Calls your systems during the conversation: opens a ticket, books a slot, updates the CRM.
Reports back
Transcript, summary and outcome reach you via webhook or straight into your software.
API
An agent in a few lines
Define what the agent should do and which tools it can use. The platform takes care of the rest.
// Illustrative example: see the documentation for the real syntax POST /v1/agents { "name": "Payment reminders", "voice": "it-IT", "instructions": "Remind the customer of the overdue instalment and record the promised date.", "tools": [ { "name": "record_promise", "url": "https://crm.example/api/promises" } ], "webhook": "https://crm.example/allerto/outcomes" }
Indicative structure. Endpoints and fields are in the official documentation.
Custom agents we build
Any repetitive conversation with clear rules and an outcome to record can become an agent.
- Collections
Payment reminders
Reminds people of a due date with the right tone, records the promised date and updates your system.
- Scheduling
Bookings and calendars
Books, moves and confirms appointments against real availability. Calls back whoever has not confirmed.
- Support
Requests and tickets
Collects the problem, opens the ticket in your system and keeps the customer updated.
- Outreach
Notices and reminders
Outbound calls for notices and confirmations, with the answer recorded.
We build and run the agent. You bring it to your customers.
The partner program is for software vendors, software houses and agencies that want to offer a voice agent without building voice and telephony from scratch.
We support you through the integration and your first customers, on terms designed for resale.
In production
The platform already answers calls every day for Italian property management firms.
Italian, for real
Street names, accents, idioms. Agents designed for people calling in Italy.
Data in Europe
GDPR-compliant processing on European servers, with clearly defined roles.
One point of contact
A person who knows your process and who you can call.
The two L's in Allerto are two Lucas.
Allerto is an Italian technology startup. The person who answers your questions is the person who writes the code.
Luca Spagnolo
Founder · builds the platform
Founder of Allerto. Designs and develops the platform end to end, from the voice agent to the API and the integrations.
LinkedIn
Luca Galli
Sales executive · customers and partners
Follows every customer and partner from the first contact, through onboarding and beyond.
LinkedInWhich conversation would you hand to an agent?
Tell us about the process, or start from the API. We'll get back to you within a day.